All orders ship from our US warehouse with free delivery within 3-5 business days.
*See our Shipping Policy for details.
Refund Policy
Eligible items may be returned or exchanged within 30 days of purchase. Customers must provide product photos/videos and proof of packaging condition.
Fee Details
· Returns due to quality issues: Dreamsidea covers shipping costs.
· Returns for non-quality issues: Buyer covers shipping costs.
· Assembled items must be returned in original condition.
How to Return or Exchange?
· Email support@dreamsidea.com with your order number and reason (attach photos/videos for quality issues).
· We will confirm applicable fees and send a return label.
· After receiving and inspecting the item, we will process your refund or send a replacement.
*For more details, please refer to the Refund Policy.